FAQ

The tricks we sell are just illusions - all our tricks use gimmicks that make something
amazing happen...which we then use to teach an object lesson or tell a life changing story.

I'm purchasing on a "Free Gift" Promo Day...do I need to add the Free Item to my Cart?
Nope.  If you qualify for the Free Item it will NOT appear in your Online Shopping Cart, but
rest assured the item WILL BE included in your package. Note: During high traffic a Promo
Item may run out...but if a Free Item runs out a replacement item WILL still be included.


SHIPPING & HANDLING
Shipping and handling costs covers handling and shipping: packing, gas, those neat foam
pellets...We often lose money on shipping and eat the cost. (which is great for a diet and
much better than eating foam pellets.)


Ooooh is it here yet??
Orders are usually shipped within 48 hours of placing your order (aprox 2 business days
when products are in stock). If items are out of stock they will be noted online or we will
email you.

Orders shipped Priority Mail are usually received 2-5 days from date of shipment.
Orders shipped via UPS Ground generally arrive within 3-5 days of shipment.


HOW DO I PAY FOR MY ORDER?
We currently do not accept Peso's, Bitcoins, or Little Brothers. We do accept Paypal -
Paypal accepts most credit cards, giftcards, and other forms of payment. A Paypal account
is not required to use Paypal and we never your see your account information.  


WHAT IS YOUR RETURN POLICY?
The most important part of every magical effect is the secret/gimmmick/recipe. Once the
secret has been discovered, full value has been received. Though tricks cannot be
returned, any stunt that is faulty in materials or workmanship will be replaced upon return of
the faulty item, provided we are notified within 10 days of the customers receipt of the
product. All returns must be carefully repackaged in their original packing.
If you are unsure of what a product does or needs in order to perform it, remember to ask
before making your purchase.


IS IT SAFE TO SEND USE MY CREDIT CARD NUMBER?
YES. All credit card information is encrypted & transmitted through our secure server, so
that it cannot be read as the information travels to us.


HOW DO I PLACE MY FIRST ORDER?
Placing an order with ScienceSplat is easier than teaching an Octopus to ice skate. There’s
no need to create an account first (or teach an Octopus anything...they probably can figure
it out on their own anyway! Do your shopping first and when you are ready, click the
shopping cart at the top of the page and fill in the required information.


WHAT IS THE SMALLEST ORDER I MAY PLACE?
Well Little Brother's are small...but we refuse to sell them regardless of what my children
say...any size order is fine.


WILL I BE ABLE TO PERFORM THE EFFECTS I ORDERED?
I let my 7 year old test them...if he can do it...you can too. Most of our effects will take a
minimum amount of practice.  You should have no problem mastering even the hardest
effects we sell in a week or two; but some occasionally take 7 to 14 days. If the pain or
cough persists please call a doctor.


IS THERE ANYONE TO HELP ME IF I AM HAVING PROBLEMS WITH AN EFFECT?
NO! NO WAY! NADA! Just kidding, we are here to help you.  If at any time you are having
trouble mastering an effect just send us an email and we will do all we can to help you.
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